General Manager of Operations
Do you enjoy building relationships in a role where work feels like play? Are you looking for the opportunity to utilize your skills at Indy’s #1 voted public golf course and #15 most improved course in the country? If so, this may be the opportunity for you!
The Links at Heartland Crossing, an incredibly beautiful and one of the most unique courses you’ll find anywhere in the Midwest, located in Mooresville, Indiana is seeking a General Manager of Operations. Salary for the role will be based on experience.
The General Manager of Operations will:
- Oversee all day-to-day operations at the clubhouse including the Pro Shop desk, snack bar, event room, driving range and golf carts.
- Utilize POS software with marketing options.
- Manage financial objectives by forecasting requirement, preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective action plans.
- Recruit, retain and manage staff while maintaining a positive work environment.
- Conduct regular meetings with golf course staff to discuss operational matters.
- Develop new, support existing and manage all golf outings and special events
Day-to-day management of all venue vendors/subcontractors: HVAC, Plumbing, Technology, Electrical, Landscaping, Cleaning, etc. - Maintain a safe, secure, and healthy environment.
- Maximize customer satisfaction.
- Handle customer complaints and concerns in a professional and timely manner.
- Increase revenue while minimizing expenses.
- Report directly to the owner.
- General Manager of Operations candidates have:
- Minimum of 5 years’ experience in golf operations management.
- Excellent communication and interpersonal skills.
- Excellent problem-solving and conflict resolution skills.
- Ability to act with integrity and professionalism.
- Ability to adapt to change – can solve problems and comfortable in a fast-paced or high-pressure environment.
- Business degree preferred.
An Equal Opportunity Employer. This position reports directly to the Owner. Salary based on experience.
Contact Ron Overton, Owner.
Email: ron@thelinksatheartlandcrossing.com
Phone: 317-340-1530